Privacy Policy

Effective Date: May 24, 2026
Last Updated: May 24, 2026

Welcome to Biscrest.

Biscrest (“Biscrest”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you provide to us through our websites, funnels, forms, CRM systems, communication channels, software platforms, and related services.

This Privacy Policy explains:

What information we collect

How we use it

How we store and protect it

How information may be shared

Your rights regarding your data

How our marketing, automation, and CRM systems operate

By accessing or using our websites, services, software, forms, funnels, applications, advertisements, or communication systems, you agree to this Privacy Policy.

1. Scope Of This Policy

This Privacy Policy applies to all Biscrest-operated:

Websites

Landing pages

CRM systems

Booking systems

Marketing funnels

Automation systems

Lead forms

SMS systems

Email systems

Applications

Client portals

Hosted websites

Third-party integrations

Advertising campaigns

Communication platforms

This includes services provided directly by Biscrest and services white-labeled, managed, hosted, or operated through third-party software providers.

2. Information We Collect

We may collect the following categories of information.

Personal Information

Full name

Email address

Phone number

Business name

Mailing address

Service address

Job title

Billing information

Appointment details

Communication preferences

Business Information

Website URLs

Google Business Profile information

Advertising accounts

CRM data

Customer reviews

Lead sources

Business analytics

SEO performance data

Technical Information

IP address

Browser type

Device information

Operating system

Referral URLs

Cookie identifiers

Session activity

Interaction data

Website behavior analytics

Marketing & Communication Data

Form submissions

Survey responses

Call recordings

SMS interactions

Email engagement

Ad interactions

Funnel progression

CRM activities

Appointment activity

Sensitive Information

Certain services may involve collection or processing of sensitive information submitted voluntarily by users or clients, including:

Financial information

Banking information

Insurance-related information

Customer lead information

Identification-related information

Biscrest does not intentionally collect sensitive personal information unless necessary for a requested service, operational functionality, compliance requirement, or client workflow.

3. How We Collect Information

We collect information through:

Website forms

CRM submissions

Booking calendars

Surveys

SMS conversations

Emails

Phone calls

Advertising platforms

Cookies and tracking technologies

Analytics software

Integrations and APIs

Client onboarding processes

Third-party software connections

We may also collect information automatically through tracking technologies and analytics systems.

4. How We Use Information

We use collected information to:

Deliver services

Build and manage websites

Provide CRM functionality

Improve marketing campaigns

Automate communications

Process inquiries

Schedule appointments

Respond to support requests

Analyze website performance

Improve SEO performance

Improve advertising performance

Send transactional communications

Send marketing communications

Provide customer support

Detect fraud or abuse

Maintain platform security

Comply with legal obligations

5. SMS & Email Communications

By submitting your information through any Biscrest form, funnel, website, advertisement, or communication channel, you may consent to receive:

SMS messages

Email communications

Appointment reminders

Marketing communications

Service updates

Promotional offers

Automated follow-ups

Message frequency may vary.

Standard message and data rates may apply.

You may opt out at any time by:

Clicking “unsubscribe” in emails

Replying “STOP” to SMS messages

Contacting us directly

Biscrest attempts to comply with applicable communication and marketing regulations including CAN-SPAM, TCPA, and related consumer communication laws.

6. Cookies & Tracking Technologies

We may use:

Cookies

Pixels

Meta Pixel

Google Analytics

Conversion tracking

Session tracking

Behavioral analytics

Retargeting technologies

CRM tracking scripts

These technologies help us:

Improve user experience

Analyze website performance

Measure advertising performance

Optimize conversions

Improve service functionality

Users may disable cookies through browser settings, though certain functionality may become limited.

7. Advertising & Retargeting

Biscrest may use third-party advertising platforms including:

Google Ads

Meta Ads

LinkedIn Ads

TikTok Ads

YouTube Ads

Other advertising platforms

These platforms may use cookies, pixels, and tracking technologies to:

Measure campaign effectiveness

Build custom audiences

Retarget visitors

Optimize advertising performance

Third-party advertising providers maintain their own privacy policies and practices.

8. CRM & Automation Systems

Biscrest may process and store information within CRM and automation platforms used to operate services, including:

Lead management

Appointment scheduling

Pipeline management

Automated workflows

Email systems

SMS systems

Call tracking

Reputation management systems

Client data may be processed through integrated third-party providers necessary to operate these systems.

9. Third-Party Services & Integrations

We may use third-party providers for:

Hosting

Payments

Analytics

Advertising

CRM systems

SMS delivery

Email delivery

Automation

Calendar booking

Customer support

Reputation management

Website infrastructure

Examples may include:

Google

Meta

Stripe

GoHighLevel

Twilio

We are not responsible for the privacy practices of third-party providers.

10. Data Sharing

We do not sell personal information in the traditional sense.

However, information may be shared with:

Service providers

Software vendors

Hosting providers

Advertising platforms

CRM providers

Contractors

Subprocessors

Legal authorities when required

Business partners involved in service fulfillment

Information is shared only as reasonably necessary to operate services, fulfill requests, improve systems, comply with legal obligations, or protect rights and security.

11. Lead Data & Marketing Data

Biscrest may process lead information submitted through websites, funnels, forms, advertisements, and integrations.

Lead data may include:

Contact information

Business information

Service interests

Communication history

Conversion activity

Lead processing and marketing workflows may involve automated systems, routing systems, notification systems, and communication sequences.

Users should not submit confidential or highly sensitive information unless explicitly requested through a secure workflow.

12. Data Security

We implement commercially reasonable safeguards designed to protect information from:

Unauthorized access

Loss

Misuse

Alteration

Disclosure

Security measures may include:

Encrypted systems

Access controls

Authentication protocols

Secure hosting providers

Restricted administrative access

Platform-level security protections

However, no system can guarantee absolute security.

13. Data Retention

We retain information for as long as reasonably necessary to:

Provide services

Maintain records

Comply with legal obligations

Resolve disputes

Enforce agreements

Improve operational systems

Retention periods may vary depending on the nature of the data and applicable legal requirements.

14. User Rights & Requests

Depending on applicable law, users may have rights to:

Access personal data

Correct inaccurate information

Request deletion

Withdraw consent

Opt out of communications

Request information regarding data usage

Requests may be submitted through our contact channels.

We may require verification before processing certain requests.

15. California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws, including rights related to:

Access

Deletion

Correction

Data disclosure

Opt-out rights

Biscrest will attempt to honor applicable rights requests where legally required.

16. International Users

If you access our services outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our providers operate.

By using our services, you consent to such transfers.

17. Children’s Privacy

Biscrest services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

If we become aware that information has been collected from a minor, we may delete it.

18. Website Hosting & Client Websites

Biscrest may host, manage, or maintain client websites and systems.

Clients remain responsible for:

Their own business practices

Their own customer communications

Their own compliance obligations

Their own privacy disclosures

Their own legal compliance

Biscrest is not responsible for client misuse of collected information.

19. AI, Automation & Operational Intelligence

Certain Biscrest systems may use:

AI-assisted automation

Workflow automation

Behavioral triggers

Automated lead routing

Automated communication systems

Predictive operational logic

These systems are designed to improve operational efficiency, response times, customer experience, and internal workflows.

20. Changes To This Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting.

Continued use of our services after updates constitutes acceptance of the revised policy.

21. Contact Information

For questions regarding this Privacy Policy or data-related requests, contact:

Biscrest
Email: [email protected]
Website: Biscrest Official Website

22. Compliance Disclaimer

Biscrest makes reasonable efforts to operate in accordance with applicable privacy, communication, and marketing laws.

However, clients remain independently responsible for ensuring their own compliance with:

Industry regulations

Advertising regulations

Consumer communication laws

Data protection laws

Sector-specific requirements

Users are encouraged to consult qualified legal counsel regarding compliance obligations.